Sigilo
Help Center
Setup

Onboarding: first steps

After signing up for Sigilo, you are guided through a 3-step mandatory onboarding before activating the reporting channel. The process takes less than 10 minutes.

⏱️

Average time

Under 10 min

📋

Required steps

3 steps

🚀

Activation

Automatic

Step 1 — Choose the channel address

Define the public address of your reporting channel. Example: sigiloprofissional.com.br/minhaempresa. Choose a simple name that is easy to share with employees.

Step 2 — Add managers

Register at least 2 managers to receive reports. This ensures that if one of the managers is mentioned as involved, the report will still be received by the others.
👥

Recommendation: register at least two managers to ensure continuity of report intake.

Also configure a fallback email. It is used when all registered managers are involved in a report or unavailable to review it.

Step 3 — Choose categories

The system already includes pre-configured categories for the most common incident types. You can:
  • Enable or disable categories;
  • Rename categories;
  • Adapt the structure to your company's reality.
🚀

Your channel is ready to use

After completing the three steps:
  • Channel automatically activated
  • Public link generated
  • QR Code available
  • Promotion kit ready to download
  • Instructions for internal communication

Frequently asked questions

Can I change the channel address later?
Yes, only once.
Can I register more than two managers?
Yes. There is no maximum number of managers.
Is the fallback email mandatory?
It is recommended to ensure continuity of the process when all managers are involved or unavailable.
Can I change categories after activation?
Yes. Categories can be adjusted at any time in the dashboard.

Ready to set up your channel?